Information, Terms & Conditions

YOUR ORDER

When you have placed your order and the payment is confirmed, you will receive a confirmation mail with the details about your order. I will pack and ship your products within 8 working days (if nothing else is noted). The order is carefully packed with sturdy materials.


SHIPPING & SHIPPING TIMES

All orders are fulfilled and shipped from Sweden. We will ship your order within 8 working days after it is placed.

(If you are in a rush and need your delivery to be shipped extra fast, please email me and I'll try to get it sent extra quickly.)
Any deviation from the standard shipping time will be announced clearly on the store front page. 

All deliveries are sent with a tracking number (when possible), so you can follow your order world wide! 
All orders are shipped with Postnord.
The free shipping option for orders over €200 will be automatically calculated and available to select at checkout.

Please note:
Outside EU, VAT is not included in the price. Customs and import tax/fees may apply.
Inside EU, VAT is included in the price. No import tax/fees.

Examples:

Orders within EU usually take 3-4 weekdays to reach the destination country border. After that the delivery time depends on your local postal service.

Orders to the US usually take 5-7 weekdays to reach the US border. After that the delivery time depends on US customs and USPS for delivery.

Orders to the UK usually take 3-4 weekdays to reach the UK border. After that the delivery time depends on UK customs and Royal Mail for delivery.

Orders to the Australia usually take 7-8 weekdays to reach the AU border. After that the delivery time depends on AU customs and your local postal service for delivery.


PAYMENT

The transfer is secure and encrypted. You can pay with "Klarna pay direct", PayPal or most credit cards.

You will receive a receipt by email after the purchase is done. Sometimes it can take a little while before it arrives. But get in touch if you have any questions!


RETURNS/FAULTY ITEM

If your product is damaged upon arrival or something similar - let me know directly, and I will make sure to resolve the issue as soon as I can. In other cases, the refund expires on opening the package.

If you regret your purchase and want to return your product, contact me by mail or form within 7 days from that you received the product. The product has to be in its original package and with no damages. The customer pays for return shipping (including customs fee, if applied). The product will be checked when arriving back, and refund will be done after the approval of the returned products condition.
Expect some bank days before your payment is returned to you.

Note that we do NOT accept returns on B-stock items!



UNCLAIMED SHIPMENTS

If you choose to not collect your package and it therefore is sent back to us as "Unclaimed", we will not resend it. If you still want the product you will need to place an entirely new order.


THE THING I WANTED IS OUT OF STOCK OR GONE FROM THE STORE

Sometimes I have limited runs of a certain product. Please send me an e-mail or contact me via the form to report interest. I do my best to keep everything in stock.


PANEL MATERIAL AND MANUFACTURING

The panels are made from circuit board material aka FR4 with a black solder mask and a white print on top. The panel is 1.6mm thick with double solid layers of copper, so it is very sturdy. Small imperfections like bubbles or slight variations in the "intensity" of the black color is natural to this manufacturing method and should be expected. That said, I inspect every panel before packing to make sure it still holds a high standard.


VOIDING MODULE WARRANTY

By switching panels to a 3rd party panel (like mine) you might void the warranty of that module. This is rare, but please be aware that it might happen.


Other questions and inquiries

Feel free to email me if you have any questions.